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Thank you for sponsoring our newsletter this week!
New consulting sales will be in soft hibernation until we return from winter break on April 24.
If you still need a teardown, a few of those remain available before the holidays. (Last week, somebody wrote some nice things about theirs – grateful as always for the support!)
This week, for paid members
- Our weekly lesson focuses on deep-dive survey questions. What’s the best way to ask questions? How can we ask better questions?
- Our design of the week discusses first impressions. What should you do to have a good first impression with your store, and what should you avoid?
- And our office hours were this past week, talking about the latest in value-based design.
Want in? Join us now – now named one of the best ecommerce communities going on the web.
Links & analysis
- A lovely book on the power dynamics inherent in running communities, useful now that social media has reached its definitive & permanent conclusion. Related: Manton Reece’s book on independent microblogging.
- A lovely meditation on the utility of shadow work and avoiding spiritual bypass, useful now that goth time has gripped the lower 48.
- For those with more complex design needs, a system is probably the answer. This guide shows you how to coordinate with larger teams to treat your store like the tech company it is.
- Rounding right.
- Baymard continues to be profoundly & inspirationally correct with their latest post about mobile “view all” options for large product catalogs. Essential read.
This week’s paid lesson: What are the best question formats to ask on a deep dive survey?
This week’s lesson is for paid members. Sign into our community to read it, or join us today to get access.
Thanks for the sponsorship, Helium Customer Fields!
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