A few of you have waited for this for a long time. I’m excited and more than a little nervous to announce that for the first time in two years, we’re opening a new consulting slot for kickoff this coming September.
From stores that make over mid-seven figures to software businesses that convert over 250 new customers a month, if you’re interested in growing your profit through value-based design, you may wish to hire us. We don’t open slots very often because we are almost always sold out, because the clients who hire us tend to keep us for long periods of time. After all, there is always something to do beyond only experimentation or research. We’re profoundly grateful & honored that we get to do this work for so many smart, wonderful people every day.
I personally hate sales. I always want to get back to the practice, which is sacred. And it’s always some amount of work to find structural alignment with our method, which is consultative and culture-shifting by definition. Our primary source of new work is referral and we don’t do unpaid software, so I deeply appreciate your taking the time to spread the word about this with your own network.
And if you’ve appreciated our writing and think it’s resonated with you over the past months & years, and you exist in a position where you might be interested in buying design, don’t hesitate to reach out. We’d be grateful & honored to hear from you.
New case study! We were again retained by JBugs to improve their store. During our seven months together, we got a lot of big wins, especially on the home page, a reworked buy box, a renewed focus on reducing technical debt, and (my personal favorite) a team belief in interviews as the most powerful research method.
This week, for paid members
- This week’s paid lesson talks about how value-based designers can restructure their sales practices to maximize impact during the current moment. What will we emphasize?
- Our design of the week shows a store that isn’t really a store. How can that be?
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Links
- Christopher Alexander’s estate has opened an archive for his work, and has begun slowly adding to it in a process that will likely take many years. Essential bookmark.
- As someone who deliberately possesses a slow, intentional design practice, and who believes that slowness is the fundamental reason that design is able to work as well as it does to generate outsize economic value, Rachel Schwartzmann’s upcoming book on slowness in creative work is very interesting to me. An interview.
- Design is how it works.
- Building off of last week’s post on animation, more on how to make good animations. Does anybody have any good resources for making good animations as an interaction designer who’s typically used to wireframing? It’s a blind spot in my practice and I’m keen to learn more.
- This is correct.
- New Shopify features just dropped. Is there a high-quality summary of this for value-based designers, or am I going to write one for next week?