April 9, 2024, 9 a.m.

Change management, where to focus, imagined futures

Draft's Letters

I read something recently about a person who headed design in a very large organization. In their practice, design worked across business units and discrete teams to solve a broad array of problems.

Since they couldn’t work on every design problem in a large enterprise organization, they had to be discerning about what to take on. They said they chose projects based on two criteria:

  1. Does the team involved love design, want design, and know how to act on design?
  2. Is there an abject disaster at play, where design is possibly able to salvage that arm of the business?

Everything else was declined.


This week, for paid members

  • This week’s paid lesson is about change management. Since design is a form of leveraged power, what structural changes are we capable of creating within an organization?
  • Our design of the week covers the least interesting thing about the most interesting store.
  • And finally, we’ve announced our monthly office hours, a week from today, April 16, at 1p CDT. Come and chat with us about all value-based design topics!

Want in? Join us now – named one of the best ecommerce communities going on the web.

Already a member? Log in here and take a look at what’s new.


Links

  • Design is a form of leveraged power.
  • Instead of buying bad design, consider buying design that has an impact, instead? Goodness.
  • The month in DTDT.

You just read issue #115 of Draft's Letters. You can also browse the full archives of this newsletter.

Draft